The Steampunk World’s Fair is the world's largest Steampunk event, and one of the friendliest events anywhere. Come in and have some fun with us!
Do I need a ticket to attend SPWF’17?
Yes! Weekend Admission is available online, and Day Passes are sold onsite. All Attendee Ticketing is handled at the BOX OFFICE in the Embassy Suites lobby.
Does my child need a ticket to attend SPWF’17?
There is a Youth Admission available, at reduced price, for children ages 8 to 14. Children 7 and under get in free with a paid parent or guardian. If the paid parent/guardian has a VIP ticket, any paid or free children can accompany them into VIP events of that level (unless those events are 18+ or 21+).
What’s the difference between a ticket and a badge?
You can purchase a TICKET in advance, and bring it to redeem onsite for your BADGE (aka “credential”), which you’ll keep on you at all times during SPWF’17. If you purchase at the Box Office onsite, your ticket is redeemed automatically and you’re given your badge directly.
How do I get a Day Pass?
Day Badges are available onsite at the Box Office and are not sold in advance.
How do I buy admission onsite?
Simply get into the “Purchase Admission” line at the Box Office. Payment will be accepted in cash, or Visa/Mastercard/Discover/AMEX. Sorry, no personal checks or Paypal can be accepted onsite.
What if I don’t want to wait in line at the Box Office?
We expect Box Office lines to be short and painless, especially for redeeming tickets bought in advance. However, if you’d like to skip the line entirely, you can add on the Advance Mailing option when you purchase. All your weekend badges will be mailed to you 2 weeks before SPWF’17. Note, you’ll still need your tickets for any catered events, such as Tea Parties or Dinners.
Do I need to print my ticket?
Unless you purchased the Advance Mail add-on, you should print your weekend ticket for fast redemption at the box office onsite. We can accept a digital version on a phone or tablet screen, though they often don’t scan right and can take a bit longer.
If you don’t bring your ticket with you, you’ll be directed to the line for the Box Office Admin. The Admin will be able to research your weekend admission tickets, though you’ll be required to show a government-issued photo ID. This process is neither quick nor painless, so please bring your tickets.
You must absolutely have your tickets for Catered Events, such as Tea Parties, Absinthe Tastings, or Dinners. The ticket-checker at the door is NOT able to look you up by name or email.
Do I need a ticket for this Tea Party/Absinthe Tasting/Dinner?
YES. There will be a contractor at the restaurant door to scan your tickets. The remote scanner does NOT have the ability to research your tickets by name, so PLEASE bring them with you to the restaurant.
What if I lost my Catered Event ticket, or can’t print it?
The best option is to get your ticket reprinted at the Box Office before the Catered Event. Simply bring your ID to the Box Office Admin, and request a reprint. If you don't have your ticket when seating begins for the Catered Event, the ticket-checker CAN look you up at the door with your ID, but you'll have to move to the end of the line to wait until attendees with tickets are all scanned and admitted.
How do I print my ticket?
Once you’ve completed a ticket purchase online, you’ll receive a link via email from TicketLeap, enabling you to view or print. Alternately, you can log back into http://jme.ticketleap.com and view/print from there.
If I lose my badge, can I get another?
Unfortunately, we must assume that every badge is out there being used by somebody at the event. A SPWF badge is like cash – don’t lose it! There are no free replacements. This holds for any Advance-Mailed Badges – if you don’t bring it with you, you’ll have to buy another onsite.
How do I upgrade to a VIP or VIP Luminary badge?
Pre-event, please send a message through the ticketing contact form. Onsite, just bring your badge and payment via cash or charge to the Box Office onsite, and go to the Admin Station. Upgrades are dependent on ticket availability.
What if I bought tickets, but am unable to attend?
Tickets may be transferred by emailing your Ticketleap ticket to another person - they can print it out and bring it to the Box Office to be redeemed for a badge. If your ticket has already been redeemed via the Advance Mail Add-On, you can give your physical badge to another person to bring to the event if you can not attend.
Refunds are given only due to proven medical emergency. All refunds are made via Paypal post event. If you need to request a refund, please email email@example.com.